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Cancellations
  • Unpaid: Orders will be automatically cancelled without payment in 14 days.
  • Paid: Orders cancelled in Paid status will be eligible for a full refund.
  • Processed: Orders in To Be Produced status will be eligible for 80% refund.
  • Producing: Orders in Producing status will be eligible for maximum 40% refund.
  • Ready to Ship: Orders in Producing status will be eligible for maximum 40% refund.
  • Shipped: Orders in Shipped status can’t be canceled.

*The refund is based on full payment of your orders

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